GASTRONOMY RESOURCES OF EXCELLENCE
Make your work team not only more efficient, but also a happy team.
"I will help your team develop greater empathy and sales with your customers and improve their productivity"
Perform a series of segments of different workshops direct to the table, because we know the importance that a Gastronomy Team has the most powerful and best tools through techniques, experiences, accompanied by the most advanced sciences such as NLP and Neuro Sales.
If we manage to have a compact team with a winning mentality, there will be no competitor who can defeat us, this adds to the power of NLP in people.
Course content
Some benefits that you will enjoy in the workshop
Conceptualization of "Customer" and "Customer Service".
Service to the internal and external customers.
Types of Listening: Active Listening.
Active Listening Techniques
The Rapport and Empathy
The elements of excellent service
The importance of Communication in Customer Service
The importance of teamwork
The Attitude for Service
The relationship Capacity - Motivation - Attitude
How would I like to be treated?
What do I express? How do I show myself? My posture and management of my Emotional Intelligence.
Types of Interpersonal Communication
Neuro Sales at your table
Neuro Linguistic Programming in my day to day
Tips for handling irritated clients
Quality Vs Excellence in Customer Service
The Perception of Value and the Moment of Truth.
Build loyalty to your Client , strategies, techniques and examples
Less theory, more practice
We are also bored blah blah blah that's why we focus on practical courses
Certificate included
All our courses include a certificate that accredits your knowledge
